Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, update your profile, or contact us for support. This includes your name, email address, date of birth, gender, location, photos, and preferences. We also collect information automatically when you use our services, including device information, IP address, and usage data.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, match you with compatible users, send you notifications and updates, respond to your comments and questions, and comply with legal obligations. We do not sell your personal information to third parties.

3. Information Sharing

We may share your information with other users as part of the normal operation of our matching service (profile information visible to other users). We may also share information with service providers who assist us in operating our platform, subject to confidentiality agreements.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

5. Your Rights

You have the right to access, update, or delete your personal information at any time through your account settings. You may also request a copy of your data or ask us to restrict processing of your information by contacting us at support@dearsoulmate.in.

6. Cookies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Children Privacy

Our service is not directed to anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under 18. If you are a parent or guardian and believe your child has provided us with personal data, please contact us.

8. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@dearsoulmate.in or visit our Contact Us page.

DearSoulmate · #1332, Street Number 4, Prem Vihar, Tibba Road, Ludhiana, Punjab 141007, India
Email: support@dearsoulmate.in · Phone: +91 9780555519